DossierFacile makes life easier for tenants and landlords!

For a landlord, finding a tenant is often an uphill battle while a tenant, faced with strong rental demand, often struggles to find the ideal property.

To secure this process as much as possible and save time for everyone, the government has decided to implement DossierFacile, developed by a public start-up (yes, this exists), which allows tenants to compile a standard file, their “tenant CV,” which is then visible to landlords. Explanation follows.

A goal: to address the lack of trust between landlords and tenants

The relationship between a landlord and their tenant is built on trust: one provides a property representing a significant investment, expecting regular rent payments in return. The other moves into accommodation that does not belong to them, which must be maintained and managed responsibly.

From the outset, the landlord typically embarks on a time-consuming process, from posting an advertisement to selecting the successful candidate, whose file must be carefully reviewed. An error in judgement can indeed have detrimental consequences: unpaid rent, property damage or refusal to vacate the premises exist, although fortunately they remain marginal cases.
The files presented by applicants are diverse, and it is often a flood of messages and calls that descends upon the landlord.

A tenant, on their part, often responds to numerous advertisements without even receiving a response to each application. The documents requested can vary, and it is not straightforward to match one’s request with an offer at the right time. The difficulty has led to an increasing number of tenants falsifying certain documents to better fit the expected criteria, further increasing landlord mistrust.

Faced with these observations, the government intends to provide a concrete response through DossierFacile.

Providing clear information to all parties

The operating principle of DossierFacile is straightforward: tenants are invited to upload all their supporting documents to the online platform, which are reviewed and validated by professionals. A file is then created, intended to be trustworthy and, moreover, standardised for easier reading by landlords.

In their area, landlords receive requests from tenants interested in their property (or can browse tenant profiles to propose their accommodation as well), with sorting options and, most importantly, a clear grid for reading the essential information for their decision-making. This information is further secured by the fact that tenant applicants often identify themselves via France Connect and their income is verified with the tax authorities.

In principle, DossierFacile allows significant time savings by carrying out part of the process on behalf of landlords and tenants: the former receive applications without having to post multiple advertisements and no longer need to request files, while the latter no longer need to enter their information more than once.

A complete and 100% free service

As a public service, the contribution provided by DossierFacile is entirely free for everyone and can go beyond simply compiling one’s file – which can subsequently be shared as a link, by the way. A Visale guarantee can be offered depending on the case, or advice on APL can be provided.

To date, more than 250,000 files have already been validated and to extend the principle as widely as possible, DossierFacile could very soon be offered on classified ads – the Housing Minister Olivier Klein has notably signed a partnership to this effect with the PAP platform.

In time, we could see libraries of tenant CVs appear, within which a landlord could select interesting candidates using various filters: income level, location, presence of a guarantor, etc. While this may generate enquiries to tenants who will ultimately not be interested in the property in question, let us note that efficiency in very tight markets, such as in Paris, should be appreciable. The tenant can also indicate, with a single click, that an offer does not interest them.

DossierFacile certainly constitutes a welcome tool on the rental market, even if some property professionals fear a questioning of their accompanying role.